Customer Support Designed by the Customer

During the pandemic we asked our customers if they could design a support package that was cost effective, but with the highest quality, what would they suggest?

And that’s how a better support services model was invented.

 

What is a Fractional Resource?

 

 

It’s simple. A fractional resource is a part time Subject Matter Expert without the burden of hiring a full time employee.

Additional Features Include:

  • Only pay for what you need
  • Only pay for “heavy lifting”
  • Flexible hours
  • No long term contracts
  • Month-to-Month
  • The ability to surge more hours as needed
  • Dynamic rates

Traditional Resource Management uses an All or Nothing Approach

 

                                If you need 5 unique skillsets you have to hire 5 different people

 

HOS Fractional Resource Management

 

 

Only pay for 5 part-time experts, only when you need them, and ALL at the same rate!

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