Customer Support Designed by the Customer
During the pandemic we asked our customers if they could design a support package that was cost effective, but with the highest quality, what would they suggest?
And that’s how a better support services model was invented.
What is a Fractional Resource?
It’s simple. A fractional resource is a part time Subject Matter Expert without the burden of hiring a full time employee.
Additional Features Include:
- Only pay for what you need
- Only pay for “heavy lifting”
- Flexible hours
- No long term contracts
- The ability to surge more hours as needed
- Dynamic rates
Traditional Resource Management uses an All or Nothing Approach
If you need 5 unique skillsets you have to hire 5 different people
HOS Fractional Resource Management